Event Cancellation
In the unfortunate event that we must cancel an event for any reason, we will provide a full refund to all ticket holders. Refunds will be issued to the original method of payment used for the ticket purchase.
No Refunds for Change of Plans
We understand that plans can change, but please note that we do not offer refunds for changes of plans or personal circumstances. This includes, but is not limited to, inability to attend due to scheduling conflicts, illness, or other personal reasons.
Ticket Transfers
If you are unable to attend the event, you may transfer your ticket to another individual. Please contact us at least 24 hours before the event with the name and contact information of the person to whom you wish to transfer the ticket. Tickets are transferable at no additional cost.
Event Rescheduling
In the event that an event is rescheduled to a new date, all purchased tickets will be valid for the rescheduled date. If you are unable to attend the rescheduled event, you may request a refund within 7 days of the rescheduling announcement.
Non-Refundable Gift Cards and Memberships
Please note that gift cards and memberships are non-refundable. Once purchased, gift cards and memberships cannot be returned or refunded for cash or credit.
Contact Us
If you have any questions or concerns regarding our refund and returns policy, please don’t hesitate to contact us.